Monday, March 23, 2009

Make people smile - Validate them

Want to see more smiling faces looking back at you? Validate people.

Watch this video for three reasons:

1. It will make you smile - guranteed.
2. It is a nice story.
3. It demonstrates the key principle of building relationships.

Everyone should watch this video.
Everyone in customer service should watch this video.
If you are in retail - ask all your people to watch this video - every day!

George Torok

Marketing Expert & Author

Canadian Business Speaker


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